FAQ's

Why Country Life?

Great question! As we considered why we wanted to start this venture, we felt the world is running at a pace that is unsustainable. As we looked back to those remarkable moments in life, we realized they were usually around food. But today, not all food is food. Some of it is grown on plants - some of it is made in giant factories. We think the best thing imaginable is a home cooked meal, made from scratch, with the freshest ingredients enjoyed as a family or with friends. That is what you will receive when you shop at Country Life Natural Foods.

 

How long will it take to get my order?

It depends on where you are. Orders processed usually take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

 

Is there a way to add lots of products by item number?

Yes. You can click here to visit our Quick Add page. You can also access this page by clicking "Quickly Add Products" in your cart.

 

What shipping carriers do you use?

We use UPS and USPS. Tracking codes will be provided automatically after we ship your order!

 

What is your truck delivery schedule?

Click here to download our delivery schedule. All orders must be submitted by 4:00 PM Eastern Time on the date of your deadline. If you would like more information about our truck routes or would like to know what route you are on, please call our office at 269-236-5011 or visit our truck delivery information page. 

 

Do you have a catalog?

Our most updated prices and products are always available on our website. For those who would like a paper copy, you can download our most recent catalog by clicking here. 


Can I return my product?

We always aim to make sure our customers love our products but, if you do need to return an order, we’re happy to help. Just email us or start a chat with us and we’ll take you through the process.

 

Can you come to my house and make food for me?

Though we can't come to your house, we do provide lots of our recipes online for you to enjoy!

 

Can I sign up for your newsletter?

Yes! Just enter your email at the bottom of this page (or any page), and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

 

Are these Q&As real?

These are all questions we've had! As you share more questions with us – this list will grow.